The 5-pillar system trusted by hundreds of Sydney businesses since 1993. Book
a free site audit & discover exactly what your current cleaner is missing.
Free. No obligation. No contracts. Ever.
Fast, free and tailored.
A family-owned Sydney institution since 1993.
Quality (9001), Safety (45001) and Environment (14001).
Performance-based. Fire us anytime. No notice. No reason.
Most office managers we speak to are exhausted.
Not from their actual job.
From chasing their cleaner.
You walk in on Monday. The bins from Friday are still full.
The dusting hasn't been done. Again.
You ring the company. No one answers.
You only have the accounts number.
You complain. Things improve for two weeks. Then everything slides right back.
Your staff are doing the cleaning the cleaner forgot.
You're paying twice.
The only thing they get right? The invoice.
On time. Every time.
Sound familiar?
We hear this every week. After 30 years cleaning thousands of Sydney sites, we've learned the truth most cleaning companies don't want you to know:
Most commercial cleaners are great for two months. Then they're not.
The cleaning starts well. Three months in, the cleaner changes. The supervisor stops coming. The scope drifts.
You're back where you started.
We built FIACON to solve exactly that problem.
The 5-pillar process that locks in cleaning quality, so your service is still excellent in year five. Not just week one.
A custom checklist for your site, so the standard doesn't walk out the door when staff do.
Our auditor walks your site, photographs every area, and emails you the report, before you've noticed anything's wrong.
One chat with your cleaner, supervisor and account manager. Messages read within 2 hours, issues fixed that night.
Every night, a supervisor visits 3–4 sites to verify the work and check the equipment. Supervision, not hope.
Red for bathrooms. Blue for general. Green for kitchens. The same rag never touches two rooms.
Five pillars. One outcome.
Cleaning that just gets done. Without you chasing.
See exactly what your current cleaner is missing. Free. No obligation.
Same name. Same uniforms. Totally different service.
“You shouldn't have to think about your cleaners. The fact that you do means yours aren't doing their job.”
Offices. Schools. Childcare. Medical centres. Factories. Warehouses. Gyms. Retail. We've been doing it across Sydney for 30 years.
From small professional firms to multi-floor corporate sites.
Hygiene-critical environments. Triple ISO compliant.
Daily classroom, gym and admin cleaning.
Sensitivity-trained cleaners. Regulation-compliant.
Offices, change rooms, lunchrooms and amenities.
High-traffic, sweat-heavy environments to gym-grade standards.
Multi-site retail. One account manager, all locations.
Quarries, transport yards, 3PL. Admin and amenities cleaning.
Don't see your industry? You probably qualify. Our clients span every commercial sector in Sydney. Except restaurants, cafés, hotels, motels and pubs.
Most commercial cleaning companies have a 12-month average client lifespan. Ours is measured in years and decades.
Most commercial cleaning companies have a 12-month
average client lifespan. Ours is measured in
years and decades.
“For over a decade, we've partnered with Fiacon with consistent success. Their professionalism, trust, and collaboration make them stand out in the industry.”
“I have dealt with Fiacon Cleaning Services for over 5 years now. They are easy to communicate with, action any tasks straight away and are very trustworthy. They have great systems and processes in place.”
“Fiacon have been cleaning our offices and joinery shop in Wetherill Park for 3 years. We noticed a massive difference after their first initial detail clean, compared to our previous cleaner. And they have kept the same quality after each clean.”
Cleaners change. Cleaning companies don't.
The only way to keep a client for 10 years is to be excellent in year 10. We've been doing it since 1993.
30 minutes. After hours if you prefer.
We walk every area. Photograph what's being missed. Document a custom Scope of Works.
You keep the report.
Switch or not.
Clear. Itemised. No hidden extras. No bait-and-switch.
If it's a fit, you say yes. If not, no hard feelings.
Every extra hour on the first clean is free.
Your site transformed before you've paid for a single regular service.
Your WhatsApp goes live. Your Set & Forget System™ is running.
From audit to first clean: 7–14 days.
And remember: no contracts. If we don't deliver, you walk.
We're confident enough in our system that we'll show you exactly what your
current cleaner is missing. In writing. With photos.
Before you've committed to anything.
A senior FIACON team member walks every area and documents what's being missed.
Every area photographed. Every miss highlighted. Emailed to you as a PDF.
A tailored cleaning checklist built around your specific site. Yours to keep.
What you see is what you pay. No bait-and-switch. No mystery line items.
Every extra hour we put into your first clean is on us.
Free. No obligation.
No contracts. Ever.
Because we know the cleaning industry has burned you before. The audit report alone, even if you never become a client, shows you exactly what you should be demanding. We're confident enough in what we do that we'll show you our work upfront.
Keep the audit report whether you switch or not.
“Whenever we reach out to them they are prompt in replying. Never have to chase them up. Highly recommend to any business.”
“Pleasantly surprised with the higher standard of work compared to other cleaning services previously used.”
“Highly recommend using Fiacon! They have been our best cleaners! Very professional company delivering high quality results!”
“Straightforward, honest, and reliable the whole way through. Gave a clear breakdown of everything and stuck to it. No last-minute changes or upselling. You can tell they actually care about doing the right thing. 5 stars all day.”
“Communication was spot on, they were honest about what needed doing (and what didn't), and there were no surprises! Turned up when they said they would and smashed the job.”
“Incredible work! Consistent with their services and always leaving our gym facility spotless.”
“Marcelo is truly great, always going above and beyond to complete the scope of works to perfection. Janos our business point of contact is so responsive.”
“We have worked with Fiacon for the past five years and have found the entire team to be trustworthy and reliable. They consistently keep their word and deliver on their promises.”
“Professional and great auditing service.”
“Cleaning has been excellent making the office feel a joy to come to.”
“We've been using Fiacon at our workplace for many years and their service has been consistently excellent. The team is reliable, professional and always maintains a high standard.”
“With over 30 years experience in the industry, their service is a testimony to the product and service they provide.”
IMAGE · Fiacon-Cleaning-Services-Team.jpg
1993.
Sarkis and Dragana started FIACON with nothing.
No clients. No team. No office.
Just the two of them. Cleaning. Every night.
Three decades later, they're still here. Hundreds of Sydney clients now trust them. A full team of supervisors, auditors, and account managers runs the day-to-day. Triple ISO certifications back the standards.
But the foundation hasn't changed.
Family-business standards. Direct communication. The belief that cleaning shouldn't be something you have to think about.
“Same founders. Same standards. Three decades later.”
PHOTO · founder-photo.webpHi. We're Sarkis and Dragana.
We started FIACON in 1993.
No clients. No team. No contracts.
Just the two of us. Doing the cleaning ourselves. Every night.
Three decades later, we're still here. Still family-owned. Still personally accountable for every site we clean.
Here's the truth about commercial cleaning in Sydney:
Most companies don't fail because their cleaners are lazy. They fail because they don't have a system.
No documented scope. No proactive audits. No real communication. No accountability.
The cleaning relies on one person turning up and remembering everything. The moment that person has a bad night, gets sick, or quits. The standard collapses.
We built FIACON to be the opposite.
Every site has a documented scope of works. So when the cleaner changes, the standard doesn't.
Every client has a dedicated WhatsApp channel. So you'll never chase an accounts number again.
Every site is proactively audited. So we find the misses before your staff do.
Every night, a supervisor patrols multiple sites. So you're not relying on hope.
And we don't tie you down. No contracts. Ever. If we don't deliver, you fire us. No notice. No reason.
That's why our clients stay 5, 10, 20+ years. Not because they have to. Because they want to.
If you've been let down by cleaners before, we'd love to show you how it should be done.
7 to 14 days from audit to first clean is typical. We can usually go faster if needed.
You don't need to give notice to your current cleaner before booking the audit. Keep your current service running until you've seen our quote, scope of works, and made your decision. If you switch, we'll align the handover so there's no gap in your cleaning.
We're not the cheapest cleaning company in Sydney, and we don't pretend to be. The cheapest cleaners are usually the ones you fire in 6 months.
What we are is honestly priced. You get an itemised quote based on your actual site. No bait-and-switch. No mystery line items. Most of our new clients tell us our pricing is similar to what they're paying now. But the service is dramatically different.
You fire us. No notice. No reason. No exit fee. No contract to break.
We're performance-based. Every client we have can terminate us any day, for any reason. We've built our entire business on the assumption that we need to earn your business every single clean. That's why our clients stay 5, 10, 20+ years. Because they choose to, not because they're locked in.
Yes. We service clients nationally. One Account Manager. One Vendor. One Point of Contact. Consistent standards across every site.
We currently manage multi-site clients like Boral (180+ sites), CSR (40+ sites), Sydney Tools (17 sites) and others. If you have 2 sites or 200, we can scale to fit.
Yes. We're known as the Swiss Army Knife of commercial cleaning. Through one Account Manager, you can have:
Most clients start with cleaning and add services over time. One vendor. One contact. One invoice.
After hours, almost always. We typically clean between 6pm and 6am. You give us a key and an alarm code, and your site is ready before your team walks in.
We also handle large daytime jobs (8+ hours per clean) where having a visible cleaner makes sense. But for most commercial clients, after-hours is the right answer.
You'll have a dedicated WhatsApp channel with your account manager, your supervisor, and your cleaner. For genuine after-hours emergencies, we have a 24/7 emergency line.
We work with virtually every commercial industry across Sydney: offices, warehouses, factories, medical centres, schools, colleges, childcare centres, aged care facilities, gyms, retail, showrooms, transport yards, fabrication businesses, accounting firms, third-party logistics, not-for-profits, and more.
We don't clean restaurants, cafés, hotels, motels or pubs. For operational reasons, those aren't a fit for our model.
Still have a question? Book your free audit. We'll answer everything on-site, no obligation.
Book My Free Site Audit →A senior FIACON auditor walks your site. Documents what's being missed. With photos. Builds you a custom Scope of Works. You keep the report. Switch or not.
Free. No obligation. No contracts ever. Keep the audit report whether you switch or not.
FIACON Cleaning Services. Family-owned in Sydney since 1993.
Servicing offices, warehouses, factories, medical centres, schools, childcare, gyms & retail across Australia.